Sunny Siddhartha K.

Education Background
2007 - In Progress:  Masters of Biotechnology
Macquarie University, North Ryde, Sydney.

2002 – 2005 Bachelors of Biotechnology
Bhavans Degree College, (Hyderabad, India)

2000 – 2002 Board of Intermediate Education- (Equivalent to A Level)
Gautami Junior College (Hyderabad, India).

1999 - 2000 State Secondary Certificates (Equivalent to GCSE)
Alpha Public school (Hyderabad, India).

Employment History

Nov 2007 – Present

Company: Macquarie University (Sydney, Australia)

Position: IT incident Analyst
Duties:
*Provide IT Service Support ensuring that it is delivered in a cost effective, efficient and timely manner. *Provide advice and information to Library Management and staff as required.
*Supporting the Library’s 1st level IT support service by identifying and troubleshooting IT related problems/requests, and providing the support and advice concerning IT related issues within a multi-client environment.
*Responsible for day-to-day Incident management. Assist in ensuring all activity and progress on incidents are logged and maintained within the Help Desk software system
*in liaison with the IT Service Desk manager developing, documenting and implementing processes and procedures to ensure the provision of a cost effective and efficient 1st level IT support service
*ensuring that all public use equipment is available in good working order to support effective service delivery for clients and staff including faults notification to contract maintenance providers
Skills:
• Incident reporting and trouble-shooting skills.
• Good adaptive Communication skills.
• relevant experience in troubleshooting problems in an IT environment using various diagnostic tools and interpersonal skills.
• demonstrated ability to provide leadership and to develop and foster effective team relationships
• Demonstrated understanding of the business of the Library, the university and academia and the ability to relate it to the day to day operation of a 1st level IT support service.
• Demonstrated understanding and application of OH&S and EO/diversity principles.

Work Experience

July 2007 – Nov 2007

Company: Sahai Pty. Limited. (Sydney, Australia)

Position: Admin Assistant
Duties:
*Took on a varied role as an Office all-rounder.
*Responsible for administration, customer service, data entry and answering phones.
*Handled customers from varied backgrounds such as retail and pharmaceutical companies.
Skills:
• Acquired data entry skills and MYOB exposure
• Developed good organisational and attention to detail skills.

Jun 2007 – July 2007 Company: DSP Group Pty Ltd (Sydney, Australia)
Position: Marketing and Sales Representative (Direct sales)
Duties:
• Achieved revenue targets in a specified territory through the use of direct door to door selling processes.
• Worked in a Sales team environment as an Independent contractor.

Overseas Work Experience

Apr 2005 - Nov 2006

Company: Dell Inc. International Services (Hyderabad, India)
Position: Customer Support Executive.
Duties:
*Answered inbound customer calls (approx 50/day) relating to general and company product enquiries.
*Worked on resolving customer issues on order enquiries, logistics, rebates and product information.
*Took ownership and organised case logs assigned to each customer for efficient handling and issue resolution.
*Maintained Customer satisfaction in terms of service and quality.
Skills:
• Underwent Soft Skills training (Voice and communication skills Training).
• Trained in Work station and Helpdesk software.
• Acquired team oriented and management skills.
Additional Skills
Computer Skills: Basic HTML/XHTML/WML
MS Word
MS Outlook
MS Excel
Photoshop
PowerPoint

Typing Speed: 55 WPM (Avg)

Other Strengths:
*Good adaptive communication and inter-personal skills.

*Positive approach in everything I do.

*Hardworking, dedicated and creative.

*Results-driven with strong planning and organising abilities.

*Make a mark of self and stand out in a group of people.

Achievements

• Evinced Leadership qualities as Secondary school captain.
• Helping people – participated in voluntary work to organize events at college.
• First position in Inter class debate competition during Degree first year.
• Selected for outstanding poet award as a semifinalist in an International poetry writing competition.
• Music and singing- established my own music band with considerable international exposure.
• Participated in an International fund-raising event for the cause of poverty stricken children in Gulu, Africa.
• Achieved administration rights to maintain an international website that helps people resolve issues related to computers and IT.

Extracurricular Activities

• Reading books (fictional and non-fictional), scientific and technological journals.
• Computers and surfing the Internet, creating websites and accumulating knowledge through the Internet.
• Skateboarding and Soccer.
• Adventurous escapades and road trips, bush walking.
• Writing Poems, creating music, art and video editing.
• Keeping up-to-date with current events.

Place: Sydney

K. Sunny Siddhartha
Date: June ‘2008     Sd/-

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Download format: sidfire’s-resume (download .doc)

Malaysia -truly Asia - A documentary on Kuala Lumpur ft. me and my mate will be up soon.

Hometown blues : Hyderabad, India.. thats where i have spent the rest of July - watch out for the series.

Meanwhile, here’s something for you to look at..  my resume !!!

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and theres more.. head on over to the photo blog down below this site page
Have fun everybody!
And do check out the new updated Poems page: http://sidfire.com/my-poems

And check out the new fun video i made

Here comes - June , get ready for some Hot fun.. stay in tune.

and theres more.. head on over to the photo blog down below this site page
Have fun everybody!
And do check out the new updated Poems page: http://sidfire.com/my-poems

And check out the new fun video i made

Here’s a new video i made for you to watch.. it involves a car, a really old mobile phone for video capture ha :P, my best crazy freak out pals.. and lots of encoding and mixing to go with .. so get your seat belts ready.. strap on and watch the fun! l~ !! lol

CarPark-180! from sidfirex on Vimeo.
there ya go.. leave a comment if it swirled your head in rite 180 haha!

EPISODE 2: The Afterhour Parking Lot
One n70 mobile,One skateboard,One parking lot, three skate freaks what do you do?
.. just watch SKATE - EPISODE 2 !

Tools: Software: Cubase, Windows movie maker. Hardware: Nokia N70 (yeah right!) , Acer Travelmate 8204WLMi

Enjoy the funny commentaries, dances, bush jumping, secret discoveries, and endless numpty fun lol

THE ADVENTURE VIDEO! THE DAY WE CONQUERED THE BLUE MOUNTAINS! COMPILED AND EDITED BY ME. ENJOY.

Title: The Great Escapade: (Parts I to III)

About Video: A fun, adventurous video moments during a road trip down NSW south coast areas.
Tools Used: Software: A Nokia N70, Sony Vegas 8 Pro. Hardware: Acer travelmate 8204WLMI
Credits: <to be embedded here in three parts>

Part 1:

The Kangaroo Valley Trip Part 1 of 3 from sidfirex on Vimeo.

Part 2:

The Kangaroo Valley Trip Part 2 of 3 from sidfirex on Vimeo.

Part 3:

The Kangaroo Valley Trip part 3 of 3 from sidfirex on Vimeo.

I had the opportunity to be part of a History making night here @ Acer Arena today!
Take note of the preview sample videos and pics i have captured with my N82

..more about the Night soon,
Watch out!

“The same power that conquered the grave Lives in Me! Lives in Me!!”

“The same power that rescued the earth Lives in Me! Lives in Me!!”

Cant wait for the upcoming new album!

Hi, everybody..
Updates are coming and are coming in grand style.. as the site take one step closer to opening a saga of adventures experienced by me.. here’s a video to compliment how grand its gonna open up.. like this lil bridge across Darling harbor, Sydney.. called the Pyrmont Bridge
Have a Look:

and part 2: